{"id":114,"date":"2026-10-25T12:46:43","date_gmt":"2026-10-25T12:46:43","guid":{"rendered":"https:\/\/inkwaypost.com\/?page_id=114"},"modified":"2026-10-25T14:27:28","modified_gmt":"2026-10-25T14:27:28","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.inkwaypost.com\/?page_id=114","title":{"rendered":"Return Policy"},"content":{"rendered":"\n<div class=\"gb-element-2a84557d\">\n<p class=\"wp-block-paragraph\">Overview<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We accept return or exchange requests within 30 calendar days from the date you receive your parcel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Return Eligibility<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To qualify for return or exchange:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The fridge magnet must be unused, undamaged, and kept in original packaging.<\/li>\n\n\n\n<li>No scratches, stains or signs of wear.<\/li>\n\n\n\n<li>Custom engraved \/ personalized items are non-returnable and non-refundable, unless the product arrives defective.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Items Not Eligible for Return<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personalized \/ custom-made products<\/li>\n\n\n\n<li>Products damaged by improper use after delivery<\/li>\n\n\n\n<li>Clearance \/ final sale items<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">How to Apply for Return<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1.\u00a0Email us at <a href=\"mailto:hello@mochu.com\">zhang1986cn@gmail.com<\/a> with your order number and photos of the item.<br>2.\u00a0Wait for our confirmation and return authorization before sending the parcel back.<br>3.\u00a0We will send you the return address after approval.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Return Shipping Cost<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Buyer is responsible for return shipping fees.<br>Original shipping cost when you placed the order is non-refundable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refund Processing<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect the returned goods, we will process your refund within 5\u201310 business days.<br>Refund will go back to your original payment method. The actual arrival time depends on your payment provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Damaged or Wrong Items<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive broken, defective or incorrect items, please contact us within 7 days after delivery with photos. We will arrange replacement or full refund at our cost.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about returns, please email <a href=\"mailto:hello@mochu.com\"><a href=\"mailto:hello@mochu.com\">zhang1986cn@gmail.com<\/a><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9000\u6362\u8d27\u653f\u7b56<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u6982\u8ff0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u6211\u4eec\u652f\u6301\u5728\u7b7e\u6536\u5305\u88f9\u8d7730\u81ea\u7136\u65e5\u5185\u7533\u8bf7\u9000\u8d27\u6216\u6362\u8d27\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9000\u6362\u8d27\u6761\u4ef6<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5546\u54c1\u9700\u8981\u6ee1\u8db3\u4ee5\u4e0b\u6761\u4ef6\u624d\u53ef\u53d7\u7406\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u51b0\u7bb1\u8d34\u672a\u4f7f\u7528\u3001\u65e0\u7834\u635f\uff0c\u4fdd\u7559\u539f\u5305\u88c5<\/li>\n\n\n\n<li>\u65e0\u5212\u75d5\u3001\u6c61\u6e0d\u3001\u4eba\u4e3a\u78e8\u635f\u75d5\u8ff9<\/li>\n\n\n\n<li>\u5b9a\u5236\u523b\u5b57\u7c7b\u5546\u54c1\u4e0d\u652f\u6301\u65e0\u7406\u7531\u9000\u6362\uff0c\u4ec5\u6536\u5230\u8d27\u54c1\u672c\u8eab\u5b58\u5728\u8d28\u91cf\u95ee\u9898\u65f6\u53ef\u5904\u7406<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e0d\u53ef\u9000\u6362\u5546\u54c1<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u4e2a\u6027\u5316\u5b9a\u5236\u4ea7\u54c1<\/li>\n\n\n\n<li>\u7b7e\u6536\u540e\u56e0\u4eba\u4e3a\u4f7f\u7528\u4e0d\u5f53\u9020\u6210\u635f\u574f\u7684\u5546\u54c1<\/li>\n\n\n\n<li>\u6e05\u4ed3\u7279\u4ef7\u3001\u6807\u6ce8\u4e0d\u9000\u4e0d\u6362\u7684\u5546\u54c1<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u9000\u6362\u7533\u8bf7\u6d41\u7a0b<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1.\u00a0\u53d1\u9001\u90ae\u4ef6\u81f3 <a href=\"mailto:hello@mochu.com\"><a href=\"mailto:hello@mochu.com\">zhang1986cn@gmail.com<\/a><\/a>\uff0c\u63d0\u4f9b\u8ba2\u5355\u53f7\u4ee5\u53ca\u5546\u54c1\u5b9e\u62cd\u7167\u7247<br>2.\u00a0\u7b49\u5f85\u6211\u4eec\u5ba1\u6838\u786e\u8ba4\uff0c\u62ff\u5230\u9000\u8d27\u6388\u6743\u540e\u518d\u5bc4\u56de\u5305\u88f9<br>3.\u00a0\u5ba1\u6838\u901a\u8fc7\u540e\uff0c\u6211\u4eec\u4f1a\u63d0\u4f9b\u9000\u8d27\u5730\u5740<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9000\u8d27\u8fd0\u8d39\u8bf4\u660e<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9000\u56de\u8fd0\u8d39\u7531\u4e70\u5bb6\u627f\u62c5\u3002<br>\u4e0b\u5355\u65f6\u7684\u539f\u53d1\u8fd0\u8d39\u4e0d\u4e88\u9000\u8fd8\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9000\u6b3e\u5904\u7406<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u6211\u4eec\u6536\u5230\u9000\u56de\u5546\u54c1\u5e76\u67e5\u9a8c\u65e0\u8bef\u540e\uff0c\u4f1a\u57285\u201310\u4e2a\u5de5\u4f5c\u65e5\u5185\u5b89\u6392\u9000\u6b3e\u3002<br>\u6b3e\u9879\u539f\u8def\u9000\u56de\u81f3\u60a8\u7684\u652f\u4ed8\u8d26\u6237\uff0c\u5b9e\u9645\u5230\u8d26\u65f6\u95f4\u4ee5\u652f\u4ed8\u670d\u52a1\u5546\u4e3a\u51c6\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u7834\u635f\/\u53d1\u9519\u5546\u54c1\u5904\u7406<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5982\u679c\u6536\u5230\u7834\u635f\u3001\u7455\u75b5\u3001\u53d1\u9519\u7684\u5546\u54c1\uff0c\u8bf7\u5728\u7b7e\u65367\u5929\u5185\u63d0\u4f9b\u7167\u7247\u8054\u7cfb\u6211\u4eec\uff0c\u6211\u4eec\u5c06\u514d\u8d39\u8865\u53d1\u6216\u8005\u5168\u989d\u9000\u6b3e\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u8054\u7cfb\u6211\u4eec<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9000\u6362\u8d27\u76f8\u5173\u7591\u95ee\uff0c\u8bf7\u53d1\u9001\u90ae\u4ef6\u81f3 <a href=\"mailto:hello@mochu.com\"><a href=\"mailto:hello@mochu.com\">zhang1986cn@gmail.com<\/a><\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Overview We accept return or exchange requests within 30 calendar days from the date you receive your parcel. Return Eligibility To qualify for return or exchange: Items Not Eligible for Return How to Apply for Return 1.\u00a0Email us at zhang1986cn@gmail.com with your order number and photos of the item.2.\u00a0Wait for our confirmation and return authorization &#8230; <a title=\"Return Policy\" class=\"read-more\" href=\"https:\/\/www.inkwaypost.com\/?page_id=114\" aria-label=\"Read more about Return Policy\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-114","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.inkwaypost.com\/index.php?rest_route=\/wp\/v2\/pages\/114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.inkwaypost.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.inkwaypost.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.inkwaypost.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inkwaypost.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=114"}],"version-history":[{"count":1,"href":"https:\/\/www.inkwaypost.com\/index.php?rest_route=\/wp\/v2\/pages\/114\/revisions"}],"predecessor-version":[{"id":382,"href":"https:\/\/www.inkwaypost.com\/index.php?rest_route=\/wp\/v2\/pages\/114\/revisions\/382"}],"wp:attachment":[{"href":"https:\/\/www.inkwaypost.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}