Shipping Policy

Order Processing

We need 1–3 business days to prepare and pack your order after payment is confirmed.
Weekends and public holidays are not counted as business days.

Shipping Method & Delivery Time

We provide standard international shipping.
Estimated delivery time: 12–25 business days after dispatch.
Delivery time is for reference only, not guaranteed. Delays may happen due to customs inspection, local logistics or peak season.

Shipping Cost

Shipping fees will be calculated automatically at checkout based on your destination country.
Free standard shipping is available for orders over $50.

Customs, Duties & Taxes

For international shipments, import duties, VAT or other customs fees may be charged by your local customs.
These fees are the responsibility of the buyer. We cannot cover or predict these charges.

Tracking

Once your parcel is shipped, we will send you a tracking number by email.
You can track the delivery status online.

Lost or Damaged Packages

If the package is lost or severely damaged during transit, please contact us with your order number and photos within 7 days after delivery. We will review and provide a solution.

配送政策

订单处理

付款确认后,我们需要1–3个工作日打包准备货品。
周末及法定节假日不计入工作日。

配送方式与时效

我们提供国际普通物流。
包裹发出后,预计送达时间:12–25个工作日。
时效仅作参考,不做保证;海关查验、当地物流、大促高峰期都可能造成延迟。

运费

运费将在结账页面根据收货国家自动计算。
订单金额满 50美元,可享受免普通运费。

关税与税费

国际订单可能会被目的地海关征收进口关税、增值税等费用。
该类费用由买家自行承担,我们无法代缴,也无法提前预估金额。

物流追踪

包裹发出后,我们会通过邮件发送物流单号,你可以在线查询物流进度。

丢件、破损处理

包裹若在运输途中丢失或严重破损,请在签收后7天内,提供订单号和实物照片联系我们,我们核实后为你处理。